Order & Shipping & Handling Policies

Victorins Order Policy

Item Availability

All items displayed on our website are subject to prior sale. While we strive to show only products available for immediate purchase, there are rare occasions when an item listed may become unavailable. We appreciate your understanding in such cases.

Price & Order Changes

Product prices are subject to change without prior notice. We reserve the right to cancel any order and issue a full refund if a pricing error is discovered on our website. Additionally, prices may fluctuate due to changes in vendor suggested retail prices, demand, or the cost of materials. We will communicate with you if any significant price adjustments affect your order.

Order Status & Lead Times

Once your order is received, you will get an order confirmation email. A Victorins team member will contact you within 2–7 business days with updates, including tracking information when available.

Lead times vary by item type:

  • Many of our in-stock items are showcased globally through boutiques, partner retailers, trade shows, and private events. Some of these items may require 2–4 weeks of handling before shipping.

  • Please contact us before purchasing if you have questions about shipping and handling times for specific items.

  • After order confirmation, we will inform you of the estimated preparation and handling time before shipment.

Shipping from Europe and Asia

Please note that many of our items ship directly from Europe or Asia (abroad) or to our US office first. Due to international shipping logistics and tariffs, shipping times may take 2–4 weeks. By placing an order, you agree to this shipping timeframe and acknowledge the potential for delays. We strive to offer the best shipping options available and will communicate promptly regarding your order status.

Order Cancellation

You may cancel your order within 24 hours of receiving the shipping window notice. If no cancellation request is received within this timeframe, production will proceed, and our return policy will apply.

Contact

For order status updates or other inquiries, please email us at Support@Victorins.com.